Director, Student Financial Services

Toronto (City), Ontario
:$143,395 - $155,666
July 5, 2024
August 4, 2024
Job Type
CPA status
CPA Member

York University




Director, Student Financial Services


Reference: 110226


Duration: Contract Full Time


Location: 4700 Keele Street, Toronto




Director, Student Financial Services




York is a leading international teaching and research university, and a driving force for positive change. Empowered by a welcoming and diverse community with a uniquely global perspective, we are preparing our students for their long-term careers and personal success. Together, we can make things right for our communities, our planet and our future.




The Director, Student Financial Services is a member of the University Registrar's senior leadership team and plays a key role in the financial, operational, and strategic leadership of the organization. Reporting to the University Registrar, the Director, Student Financial Services supports the academic mission of the University by providing strategic advice, issues management, and leadership with respect to their areas of responsibility. This position sets strategy manages financial accountability and leads major cross-functional planning and delivery initiatives for the student financial units of the Office of the University Registrar (OUR). In addition, this position may also, as required, exercise decision-making authority as delegated by the University Registrar.




The Director, Student Financial Services collaborates with the Associate Registrar & Director, Student Recruitment and Admissions, the Director, Client Relations, the Associate Registrar & Director, Student Records & Scheduling, and the Director, Student Systems. This position provides direct leadership and strategic management to the student financial units: Scholarships, Bursaries and Awards, Financial Analysis & Fees. These units provide a range of core services to students, alumni, academic units and other campus operations in support of the student experience, student success and the academic mission. Key responsibilities include long-term planning to achieve institutional, divisional and Registrarial objectives. ensuring the accuracy, integrity and confidentiality of the student financial record for all 55,000 active students and administering Senate approved University policy in a manner that is student focused, fair and transparent.




Key to the success of this role is effective human resource leadership and management, encouragement of employee growth and development and ensuring compliance with York University human resources policies and practices, appropriate collective agreements, and related employment legislation.




As a senior representative of the OUR, the Director, Student Financial Services maintains strategic partnerships within the Vice Provost Student's portfolio and collaborates with internal and external campus partners (e.g. faculties and the Ministry of Colleges and Universities) to build and maintain business operations. This position works with counterparts at other post-secondary institutions to foster inter-institutional collaboration and an understanding of Registrarial financial best practices across the U15 Group of Canadian Research Universities as well as Universities within Ontario.




To be considered for this opportunity, you will bring the following:






  • University degree required preferably with master's level training in finance or business with a certified professional accounting designation (CPA) required.





  • Seven to ten years in a management position within a post-secondary setting or a large complex organization. Demonstrated working knowledge of accounting and business practices and procedures to include quality controls, audit control, government regulations, compliance and customer service. A demonstrated ability to assemble and analyze information for reports and special projects. Exceptional broad-based general management experience with a solid background in finance and recent relevant experience in financial management, business management or related fields. a demonstrated understanding of budget development and management. billing operations, collections, grants and loans with strong financial management skills and the ability to manage funds effectively from a variety of sources. An understanding of at least two of the key areas of Students Accounts Receivable, Scholarships, Bursaries and Awards or Financial Aid including an understanding of the issues facing students as it relates to financial support services. Demonstrated skill in the formulation and implementation of financial policies, programs and strategies that support an institution's enrolment management objectives and overarching academic plan. Past experience with work process review and change management including a demonstrated ability to handle conflict resulting from change management implementation and/or daily operational challenges. A proven track record of working productively and collaboratively with peers and units to achieve desired objectives. An ability to be innovative, forward looking and to take risks to bring about change and improve service delivery.



For full position details, including skills and knowledge requirements, and to apply to this exciting opportunity visit the External Career Portal ( and refer to posting 110226.




We offer comprehensive benefits and access to superb educational and recreational facilities. For more information on what York has to offer U please visit:




Please apply online at :