Executive Director, Finance

Toronto (Region), Ontario
$130,000 - $140,000
April 15, 2024
May 15, 2024
Job Type
Full-time, Permanent
CPA status
CPA Member

Job Posting

Organization:             Kids Help Phone

Title:                            Executive Director, Finance and Operations

Reports to:                 SVP, Operations and CFO

Location:                    Toronto, ON (HYBRID)

Salary:                        $130,000 - $140,000

Posting Close Date   Sunday April 21, 2024

Is this you?

Are you motivated by the opportunity to positively impact mental health for young people in Canada? Would you be passionate about helping young people deal with the challenges of growing up in today’s complex, ever-changing, technology-driven world?

Kids Help Phone is on a transformational journey, one that will change the landscape of youth mental health in Canada. If you are a person with the drive and passion to be a member of Kids Help Phone’s team, this could be for you. We need a team who is willing to lead change, and help fuel the journey. All team members will have a desire to make a real difference in young people’s lives. It will take courage. It will take resilience.

Does this sound like you? If so, then keep reading…


Reporting to the SVP, Operations & CFO, the Executive Director, Finance & Operations is an integral member of the KHP leadership team. The Executive Director will be responsible for directing and executing various financial management functions within the organization. This includes treasury, budgeting, forecasting, reporting and analysis. As well this role oversees the payroll department and general facilities. The Executive Director will drive the adoption of data analytics tools and techniques to enhance financial forecasting, risk management, and decision-making processes. The Executive Director will provide strong leadership to the team, ensuring the organization has proper processes and controls, and systems in place to manage financial risk and to support the strategic direction of KHP.


  • Leads financial and capital planning functions to support business decisions and the allocation of resources, goods and services that support the mission, vision and values of the organization.
  • Direct cash management, treasury, budgeting, latest estimate forecasts, audit, accounting and long-range forecasting activities for the organization.
  • Drive the adoption of data analytics tools and techniques to enhance financial forecasting, risk management, and decision-making processes.
  • Identify and evaluate emerging technologies and trends in finance, recommending innovative solutions to improve financial operations.
  • Incorporating data analytics insights in forecasting to enhance accuracy and reliability.
  • Managing all financial data including grant and project tracking for accurate accounting and reporting.
  • Oversee our investment portfolio.
  • Oversee and assist with the preparation of internal and external financial reports including consolidated financial statements.
  • Providing management and project leads with financial information vital to decision making and stewardship reporting.
  • Responsible for the development, deployment and maintenance of financial reporting tools.
  • Oversee the development, deployment and maintenance of accounting policies.
  • Oversee the corporation’s monthly, quarterly and year-end close.
  • Collaborates with leaders across the organization to develop budgets and quarterly forecasts.
  • Supports strategic initiatives through the provision of financial modeling and analysis.
  • Oversee the external audit.
  • Oversees the annual compliance reporting for the Imagine Canada Standards Program.
  • Provides oversight and quality assurance to the payroll function.
  • Together with the CFO, Identifies potential risks and develops effective strategies to mitigate risk.
  • Together with the CFO provide support to the Finance & Risk Committee of the Board of Directors.
  • Oversee facilities management.
  • Oversee talent management activities including all direct hires, develop and support Finance & Operations leaders, managers and staff to enable a high performing, client centered professional services team.
  • Fosters inclusion, diversity, equity and accessibility within the portfolio.


  • Post secondary education in finance, accounting, business administration or other related studies Chartered Professional Accountant (CPA) designation required. Seven to ten years of relevant experience with at least five years in the not-for-profit sector in a senior financial role.
  • Experience in data visualization and analytics tools such as Tableau, Power BI
  • Continuous learning mindset, staying up-to-date with the latest advancements in data analytics, AI and insights.
  • Experience with fund accounting, deferred revenue and tax receipting.
  • Proven success in leading transformational change through the development and implementation of a comprehensive financial management strategy in a complex, multi stakeholder, multi entity organization.
  • Experience overseeing facilities management with an organization is an asset
  • Strong communication, technology, analytical and management skills.
  • Excellent interpersonal and communication skills. Strong managerial and leadership abilities. Ability to establish positive partnerships and facilitate organizational change.

Don’t meet every single qualification and requirement? Studies have shown that women and racialized people are less likely to apply to jobs unless they meet every single qualification. At Kids Help Phone we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role, but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles that our organization is recruiting for.

Why Kids Help Phone?

  • Meaningful opportunities to make an impact
  • Modern, collaborative space and an environment where you are valued and appreciated Employee Wellness programs Work/life balance and flexibility We take great pride in our first-class team and culture. Open-door approach at all levels Rapidly growing organization with a focus on continuous innovation Real-time coaching and feedback, growth opportunities, and a supportive and collaborative team


  • Accidental Death Insurance - Hybrid Work Model - Life Insurance - Flextime - Employee Assistance Program - Health Care - Dental Care - Vision Care - RRSP Matching - Emergency Travel Assistance.

Applications will close at 23:59, on the job posting close date listed above.

Submissions received after this time may not be considered

To learn more about Feel Out Loud: the largest youth mental health movement in Canadian history:

  • The Feel Out Loud Campaign Cabinet – a group of extraordinary philanthropic and business leaders who are deeply committed to unlocking hope for all youth across Canada https://kidshelpphone.ca/unlockhope/campaign-cabinet/
  • What I Wouldn’t Do (North Star Calling), a star-studded anthem and video created by over 50 Canadian artists who united across the country to form the musical collective Artists for Feel Out Loud, with the sole purpose of amplifying the conversation around mental health and empowering young people to feel out loud.

Join us!

Visit our careers page and apply now!

For more information about Kids Help Phone, please visit our website: https://kidshelpphone.ca/

Accredited member, Imagine Canada Standards Program.


The Small Print

Kids Help Phone is an equal opportunity employer, values diversity of people and communities, and is committed to excellence and inclusion in our organization. We welcome applications from visible minority group members, women, Indigenous persons, and persons with disabilities, members of sexual minority groups, and others who respect and reflect the diversity of service users.

Kids Help Phone is committed to providing barrier-free environment and accommodation in accordance with the Accessibility of Ontarians with Disabilities Act (AODA). If contacted for an employment opportunity, please advise Human Resources person if your require accommodation at any stage of the recruitment process.

Message to Agencies:

Kids Help Phone does not accept unsolicited telephone calls, referrals or resumes from any source other than directly from candidates. Kids Help Phone will not consider unsolicited telephone calls, referrals and/or resumes from vendors including and without limitation, search firms, staffing agencies, fee-based referral services and recruiting agencies. The submission of referrals or resumes by anyone other than a candidate directly to Kids Help Phone is not welcome. Unsolicited referrals and resumes sent to Kids Help Phone will be deemed gratuitous, and Kids Help Phone will not be obligated or bound in any way to pay a referral or any other fee if a person referred to us from a source other than a direct candidate is subsequently hired.

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